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Job purpose
AR(Account Receivable) Collections team is responsible for the management of customers with outstanding invoices, report preparation, Account Reconciliation, disputes resolution coordination and collections follow-up of Credit and Cash customers for portfolio assigned to individual Analyst/collector/credit controllers.
An Accounts Receivable Specialist is responsible for managing and overseeing the accounts receivable process within an organization. This role involves ensuring timely collection of payments, maintaining accurate records, and providing excellent customer service to clients.
Key responsibilities
Invoice Management: Generate and send invoices to customers, ensuring accuracy and compliance with company policies.
Payment Collection: Monitor and follow up on outstanding payments, implementing strategies to ensure timely collection.
Record Keeping: Maintain accurate and up-to-date records of all accounts receivable transactions.
Customer Service: Address customer inquiries and resolve any billing issues or discrepancies.
Reporting: Prepare regular reports on accounts receivable status, including aging reports and collection forecasts.
Collaboration: Work closely with other departments, such as sales and finance, to ensure smooth operations and resolve any issues related to accounts receivable.
Required experience